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‘If dealing with difficult customers is sucking the time and energy out of your…

‘If dealing with difficult customers is sucking the time and energy out of your small business, we’ve got an exercise and way of structuring your organization to provide a customer experience that all but forces your customers to become loyal, repeat buyers and ignore your competition.’

Dealing with Difficult Customers and Providing Great Customer Service
http://bizf.us/2xj8N5g

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