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How to Benchmark the Performance of your Customer Service Department 'The process of benchmarking… thumbnail

How to Benchmark the Performance of your Customer Service Department http://bizf.us/2v7duBW

‘The process of benchmarking is a complex one, and it implies multiple resources. Therefore, a company must clearly trace the goals of such a study. There are several steps to be taken in order to benefit from the best results offered by benchmarking with other organizations.’

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